Interviews with funeral professionals

What funeral and cemetery directors say about AfterLoss:

"The biggest thing about AfterLoss is the underlying advantage for the funeral home. AfterLoss not only gets traffic in my front door, it gets my competitor's families in my door too.  The AfterLoss helpletters and booklets are a tremendous help for my families and the children's publications have been wonderful too. People even come in asking me for a copy of the AfterLoss book to help surviving families of my competitors."

- Mike Clark, Community Memorial Funeral Home, Winnsboro, LA

"I knew we needed to initiate an aftercare program so I researched all the aftercare material available. AfterLoss was the only material I could remember the next day. I could still remember what I had read a month later. We are excited and enthusiastic about our relationship with AfterLoss and look forward to future growth with you."

- Monica Payne, Payne Family Mortuary, LaGrande, OR

"For the first time ever, people are calling me for something other than funeral service. I'm getting to know the people who call, the families I hope to serve one day. They used to avoid me—now they call me because I'm using the AfterLoss Question and Answer ads."

-Doug Koenig, McCarthy-Koenig Funeral Home, Milwaukee, WI

"I strongly believe that by offering The AfterLoss Program our status in the Winston-Salem community has been upgraded. This is the first, and as far as I know, the only program of its type offered by an African American funeral home in the state of North Carolina. The biggest surprise is from white families who call and thank us for running the AfterLoss ads and begin to testify about their loss and request copies of the HelpLetters."

- Gregory T. Burrell, Hooper Funeral Home, Winston-Salem, NC
 

What clergy and caregivers say:

"I appreciated the AfterLoss speaker who did a special session for caregivers as her message and personal experience of grief recovery were a great encouragement.  The question and answer time that followed her session became the starting point for a support group for several of us caregivers. We really do need each other."
 

What the bereaved say:

"I applaud your publication. It's like having a live-in bereavement counselor. The helpletter reinforces what I learn in group and is available to me when people are not. Your publication fits into a special niche. I'm so grateful to have learned about AfterLoss."

"The issues of AfterLoss have been a great comfort and strength to me these months since the death of my husband. They help me realize the changes that take place, also a promise and hope for the future. Thank you for this very thoughtful gift."

"I have been receiving the AfterLoss HelpLetters and they always seem to arrive at just the right time. The AfterLoss Credo has been shared with my family and friends. It explains the whole situation so well. Thank you again for being so kind and understanding and helpful to me at this time of my life."